If you have lost your keys, or FOB, and you are unable to access your building/property, please follow the instructions below.

Monday-Friday9am-5pm, call VADA's office on (604) 736-6478, and a member of our Customer Care team will help you.

Outside of VADA's regular office hours you may call a Locksmith of your choice, at your expense. Please remember, whenever you change your locks you are obligated under your Lease Agreement to provide a copy of the key to VADA immediately.

Loosing a key or a FOB to access your building/property is NOT an emergency.

For lost keys/FOB's please do not call our emergency line outside of regular office hours, instead, please call a Locksmith to get entry to your building/property. 

Be sure to contact VADA during regular office hours to have a new key cut, or to order a new FOB.


Rental Property Management

For Condos, Houses & More

Whether multiple properties or a single home, our licensed property managers deliver worry-free rental property management services customized to your needs.

Multi-Family Property Management

For Apartment Buildings

VADA’s personable management paired with vetted professional suppliers and technicians ensures your tenants receive quality support and your property is well-maintained.

Commercial Property Management

For Office, Retail & Industrial Units

Utilize our results-driven marketing and management expertise for your Metro Vancouver retail, mixed use, office, or industrial property.

Rental Project Leasing & Marketing

For Purpose-Built Rental Buildings

Start the legacy of a dynamic community in your new Metro Vancouver residential or mixed-use purpose built rental development. Our market expertise, detailed operations, and proactive adaptability to the rental industry contribute to launching with the tenant base you want.