If you have lost your keys, or FOB, and you are unable to access your building/property, please follow the instructions below.
Monday-Friday, 9am-5pm, call VADA's office on (604) 736-6478, and a member of our Customer Care team will help you.
Outside of VADA's regular office hours you may call a Locksmith of your choice, at your expense. Please remember, whenever you change your locks you are obligated under your Lease Agreement to provide a copy of the key to VADA immediately.
Losing a key or a FOB to access your building/property is NOT an emergency.
For lost keys/FOB's please do not call our emergency line outside of regular office hours, instead, please call a Locksmith to get entry to your building/property.
Be sure to contact VADA during regular office hours to have a new key cut, or to order a new FOB.
Whether multiple properties or a single home, our licensed property managers deliver worry-free rental property management services customized to your needs.
Want to manage your own property but find the search for qualified tenants stressful? We can help! Rest easy, knowing we handle the search, vetting, and up-front paperwork so you don’t have to.
VADA’s personable management paired with vetted professional suppliers and technicians ensures your tenants receive quality support and your property is well-maintained.
