For Fire, Flood, or Medical Emergency, call 911.
For fire, If you’re renting in a condo or apartment building, proceed per the building instructions on your floor. For all other properties, vacate the premises immediately.
For flood or water issues, If you’re renting in a condo or apartment building, contact the Onsite Caretaker or Concierge immediately, as they may be able to assist with shutting off the valves to stop the flow of water, until a technician can be called. For all other properties, turn off the water supply to stop the flow of water, until a technician can be called.
Also, report fire, floods, water issues and emergencies to VADA.
For Emergencies, call VADA’s office Immediately on (604) 416-3880, Monday-Friday, 9am-5pm. Outside of VADA’s regular business hours, call our office on (604) 416-3880 and Press “1” to talk to our emergency on call agent.