Lost Your Keys or FOB? Locked Out?

Guide For Tenants

If you have lost your keys, or FOB, and you are unable to access your building/property, please follow the instructions below.

Monday-Friday, 9am-5pm, call VADA’s office on (604) 416-3880, and a member of our Customer Care team will help you.

Outside of VADA’s regular office hours you may call a Locksmith of your choice, at your expense. Please remember, whenever you change your locks you are obligated under your Lease Agreement to provide a copy of the key to VADA immediately.

Note: Loosing a key or a FOB to access your building/property is NOT an emergency. For lost keys/FOB’s please do not call our emergency line outside of regular office hours, instead, please call a Locksmith to get entry to your building/property. Be sure to contact VADA during regular office hours to have a new key cut, or to order a new FOB.

TENANT PORTAL

We have an innovative approach to leasing and managing investment properties, focusing on livability and functionality, creating vibrant communities.

VADA PROPERTY MANAGEMENT

VADA® Property Management is a Member of Landlord BC.
VADA Property Management is licensed with the BC Financial Services Authority (BCFSA).
VADA® Property Management is a Member of the Real Estate Board of Greater Vancouver
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