Lost Your Keys or FOB? Locked Out?

Guide For Tenants

If you have lost your keys, or FOB, and you are unable to access your building/property, please follow the instructions below.

Monday-Friday, 9am-5pm, call Vada’s office on (604) 416-3880, and a member of our Customer Care team will help you.

Outside of Vada’s regular office hours you may call a Locksmith of your choice, at your expense. Please remember, whenever you change your locks you are obligated under your Lease Agreement to provide a copy of the key to Vada immediately.

Note: Loosing a key or a FOB to access your building/property is NOT an emergency. For lost keys/FOB’s please do not call our emergency line outside of regular office hours, instead, please call a Locksmith to get entry to your building/property. Be sure to contact Vada during regular office hours to have a new key cut, or to order a new FOB.


We have an innovative approach to leasing and managing investment properties, focusing on livability and functionality, creating vibrant communities.


VADA Property Management is Licensed with the British Columbia Financial Services Association.
VADA Property Management is a Member of Landlord BC.
VADA Property Management is a Member of the Urban Development Institute.