Home/TENANT PORTAL/Tenant Repair Request Form
Home/TENANT PORTAL/Tenant Repair Request Form

Tenant Repair Request Form

Please follow the guidelines below

If you have an emergency outside of office hours, Monday-Friday, 9am-5pm, please call our emergency line (604) 416-3880 and press 1.

DISCLAIMER

Failure to provide us with your most up to date contact information could slow down any repair request that you submit. If you change your phone number or email address please let us know, simply email our Customer Care Team at customercare@vadapm.com and state your new contact information. It is your responsibility to provide us with your most up to date contact information.

COVID-19 STATEMENT: PLEASE READ ALL

As COVID 19 affects the global manufacturing industry, with work slow downs, and in some cases complete shut downs, we are experiencing higher than normal wait times for parts. This includes, plumbing parts, appliance parts and new appliances, electrical parts, and other manufactured goods used everyday by our service technicians. We ask for your patience and understanding as we are doing everything we can to expedite repairs during the current pandemic conditions.

We have requested that ALL our technicians wear masks, sanitize the immediate area of the work space, and of course, social distance. Please be reminded that you are not required to be in the property when repairs are being conducted.

Please follow the guidelines below. We will disregard any form submission that fails to comply.

– Only submit non emergency repairs.
– Only submit the form if your first and last name are on the Tenancy Agreement for the property, so we can identify you.
– Provide as much detail as possible about each repair request.

We will respond to all repair requests during business hours, Monday-Friday, 9am-5pm.

YOUR CONTACT INFO

YOUR ADDRESS

LIST YOUR REPAIRS

Stand back and take a photo of the entire area, eg. if a door has come loose from it's hinge, send a photo of the entire door with the hinge included.
Stand back and take a photo of the entire area, eg. if a door has come loose from it's hinge, send a photo of the entire door with the hinge included.
Stand back and take a photo of the entire area, eg. if a door has come loose from it's hinge, send a photo of the entire door with the hinge included.
Stand back and take a photo of the entire area, eg. if a door has come loose from it's hinge, send a photo of the entire door with the hinge included.

Information submitted on the form on this web page is handled as per the Personal Information Protection Act, see our Privacy Policy for more information.

We have an innovative approach to leasing and managing investment properties, focusing on livability and functionality, creating vibrant communities.

VADA PROPERTY MANAGEMENT

VADA® Property Management is Licensed with the British Columbia Financial Services Association.
VADA® Property Management is a Member of Landlord BC.
VADA® Property Management is a Member of the Urban Development Institute
VADA® Property Management is a Member of the Real Estate Board of Greater Vancouver
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