If you have an emergency outside of office hours, Monday-Friday, 9am-5pm, please call our emergency line (604) 736-6478 and press 1.
Failure to provide us with your most up to date contact information could slow down any repair request that you submit.
If you change your phone number or email address please let us know, simply email our Customer Care Team at customercare@vadapm.com and state your new contact information.
It is your responsibility to provide us with your most up to date contact information.
Please follow the guidelines below. We will disregard any form submission that fails to comply.
- Only submit non emergency repairs.
- Only submit the form if your first and last name are on the Tenancy Agreement for the property, so we can identify you.
- Provide as much detail as possible about each repair request.
We will respond to all repair requests during business hours, Monday-Friday, 9am-5pm.
Information submitted is handled as per the Personal Information Protection Act, see Privacy Policy
Whether multiple properties or a single home, our licensed property managers deliver worry-free rental property management services customized to your needs.
VADA’s personable management paired with vetted professional suppliers and technicians ensures your tenants receive quality support and your property is well-maintained.
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Start the legacy of a dynamic community in your new Metro Vancouver residential or mixed-use purpose built rental development. Our market expertise, detailed operations, and proactive adaptability to the rental industry contribute to launching with the tenant base you want.